Quality is Aspiration and Promise – and Above All:
Quality is Hard Work and Not Served on a Plate!
At our company Quality works in two directions: Towards our suppliers as a requirement and towards our customers as a promise.
Our suppliers are obliged to undergo an extensive review and pass a quality audit successfully before they can be added to our supplier pool. The minimum requirement is complying to ISO 9001.
We promise our customers: The fulfillment of the customers’ demands is the decisive factor here. Complying with generally accepted standards is a prerequisite – which is however not yet sufficient.
Quality work is basically divided into 3 phases:
- During the R&D phase eventual risks will already be assessed and quantified via FMEA analysis.
- In the NPI phase the main focus is on the validation of processes and their documentation.
- During series a consistent compliance with the defined parameters as well as batch traceability is guaranteed.